Elior has rolled out a policy on business partners in order to prevent the risk of corruption.

The Group is committed to conducting business in a manner that excludes all forms of corruption and other practices contrary to the principles of integrity in relations with our suppliers, service providers, intermediaries or commercial agents (hereinafter “business partners”).

The Group expects its business partners to comply with its standards on integrity and rules regarding anti-bribery. 

Risk situations 

Several risk situations may arise in the context of these relationships: the integrity of our suppliers and intermediaries, transparency of the selection or renewal processes, and verification of actual provision of services.

Example: In the context of a service contract, we find out once the contract has been signed that the service provider’s main manager has recently been convicted of corruption with public decision-makers.

Risk management

Integrity assessment procedure

The Group has rolled out a procedure applicable to new business partners in order to assess their integrity and the risk they might present to Elior.

In accordance with this procedure, the operations teams (for suppliers not on the Group’s approved supplier list) and the procurement teams (for suppliers on the approved supplier list) have to fill in a specific form before any business relations are entered into with a new supplier. Through the information provided in this form, the counterparty risk associated with the supplier is rated via a score (based on any conflict of interests, negative reputational factors/client recommendations, type of business, and estimated annual business volume with the third party).

Depending on the score, the compliance team may have to carry out an in-depth analysis with an approval level correlated with the level of risk. Any creation of a new supplier account therefore requires a duly approved and signed third-party assessment form to be provided.

Good practices

  • Perform all due diligence to ensure the integrity of the supplier, service provider or intermediary.
  • Precisely define the terms of the contractual relationship as well as the responsibilities, resources allocated and remuneration procedures (amount, instalments, invoicing).
  • Ensure that the third party  comply with our integrity principles and policies (responsible purchasing charter, anti-corruption clause).
  • Perform monitoring all throughout the assignment entrusted to the business partner and secure documented proof of the service provided.